Luxury retail coaching and practice session between a mentor and associate

Get Better at Selling.

AI-powered practice, coaching, and learning built for luxury retail.

Luxe Academy

Practice with real customers. Without the pressure of a real customer.

Step into realistic luxury retail scenarios and practice conversations with AI customers. Build confidence, sharpen your approach, and get immediate coaching after every session.

Practice

Practice realistic customer conversations with AI.

Step into realistic luxury retail scenarios and build confidence without the pressure of a real client.

Coaching

Understand what you did well and what to work on next.

Get immediate, personalized coaching after every session—specific to your selling style.

Growth

Build stronger selling and leadership skills over time.

Develop through repeated practice and personalized development that tracks your progress.

Built for associates and leaders.

For Associates

Practice discovery, relationship building, objections, consultations, follow-up, and other high-value customer interactions.

For Leaders

Practice coaching conversations, feedback, difficult situations, and management scenarios through realistic AI simulations.

Interactive Demo

See Luxe in Action

Explore a real luxury retail consultation and see how Luxe transforms conversations into coaching, buying signals, and intelligent follow-up.

app.luxeretail.co
Luxe

A Luxury Consultation — An Interactive Walkthrough

Explore the consultation and see how Luxe analyzes every interaction.

Built for luxury jewelry, watches, fashion, and high-end retail teams.

Trusted Ecosystem

Building the Future of Luxury Retail

Building alongside leading technology platforms, startup partners, and enterprise integrations.

Official Technology Partner

SHOPLINEInstall from SHOPLINE

AI Infrastructure

OpenAI
Anthropic
Agnost AI
Luxe AI Engine

Powering behavioral intelligence, multilingual AI, coaching generation, and continuous AI evaluation.

Enterprise Integrations

Conversation
Luxe
Luxe
CRM
Salesforce
Salesforce
HubSpot
HubSpot
Microsoft Dynamics 365
Microsoft Dynamics 365
Collaboration
Microsoft Teams
Microsoft Teams
Slack
Slack

Luxe connects directly into the systems enterprise retailers already use.

The Behaviors That Separate Top Performers

Optimal Conversation Balance
Objection Handling
Follow-up timing
Conversion Consistency

Luxe Enterprise

Built for retail organizations.

Luxe Enterprise helps retail leaders understand what drives performance, develop their people, and turn behavioral insights into better outcomes.

Luxe Academy

Helps associates and leaders practice, learn, and improve with AI-powered coaching.

Luxe Enterprise

Helps retail organizations understand performance, coach their teams, and apply behavioral intelligence at scale.

Practice Coaching Development Organizational Intelligence

What Luxe Does

Built for Luxury Retail

Become better after every interaction

Receive personalized coaching after every conversation to strengthen follow-up, client relationships, and selling confidence over time.

Capture every high-value client conversation

Record important client interactions with a single tap. No setup, no friction—just better conversations captured when they matter most.

Help every associate perform like your best

Give managers real-time visibility into coaching opportunities, team performance, and client engagement across every store.

Why Luxe

Built for the realities of luxury retail.

Top associates outsell peers by 3–5×.

The performance gap is real. The behaviors that drive it have always been invisible.

$5,000–$50,000+ average transaction values.

A small lift in conversion consistency creates significant revenue impact at every location.

Built by a former Tiffany & Co. Sales Manager.

Founder-led from inside the industry — not an outside-in product.

Discretion is the foundation.

Opt-in capture. No client PII retained. Built around how luxury brands operate.

The Platform

Turn every client conversation into your competitive advantage.

Capture conversations, receive personalized coaching, manage client relationships, and strengthen follow-up—all from one platform built for luxury retail.

Conversation Detail
Luxe

Luxury Retail AI

Ask Luxe

Ask a luxury retail sales question and receive actionable coaching in seconds — powered by the same AI used inside Luxe.

Try asking

The Process

How It Works

01

Capture

Associates tap once to begin a private, opt-in conversation recording during a client interaction.

02

Analyze

Luxe instantly transcribes, analyzes, and scores the conversation using luxury-retail-trained AI models.

03

Coach

Each associate receives personalized, actionable coaching tips — specific to their selling style.

04

Improve

Track progress over time. Managers see patterns. Associates see growth.

Built by a former Tiffany & Co. sales leader

Luxury retail environment

For Managers

Insights That
Change Everything

Why top associates close more

See how your highest performers structure discovery, objections, and closing moments.

Where sales are lost

Identify patterns where conversations stall before a purchase happens.

Which behaviors drive revenue

Understand the conversation dynamics that consistently lead to high-ticket purchases.

Luxe

Revenue Opportunity

What Could a Small Improvement Mean for Your Store?

Luxury retailers often see significant performance differences between top and average associates. Estimate the revenue impact of improving conversion, follow-up execution, and sales consistency.

Calculate Your Opportunity

Get Started

Launch Luxe Across Your Team

Launch Luxe across your boutique with white-glove onboarding and dedicated implementation support.

Evaluate adoption, coaching effectiveness, client engagement, and follow-up consistency before expanding across additional locations.

Launch in as little as one day. We configure Luxe for your store, team, and selling environment with minimal operational disruption.

Personalized onboarding. Every associate is guided through setup and best practices to drive adoption from day one.

Measure coaching impact. Track adoption, coaching engagement, follow-up consistency, and clienteling performance across your team.

Founder-led implementation. Every Store Launch includes white-glove onboarding, direct founder support, and a structured success review before expansion.

Every Store Launch includes white-glove onboarding, direct founder support, and a structured success review before expansion.

Book a Demo

Book a Demo

See how Luxe helps luxury retail teams capture, coach, and scale the behaviors of top-performing associates.

Trusted by luxury retail operators and supported by strategic partners including SHOPLINE and LvlUp Ventures.

Start Free