Security & Trust
Built for Luxury Retail.
Designed for Trust.
Luxe Commerce Intelligence Inc. is committed to protecting customer data and helping retailers deploy AI responsibly. Security, privacy, and transparency are foundational to our platform.
Data Protection
- Encryption of data in transit (TLS 1.2+) and at rest
- Secure cloud infrastructure with redundant backups
- Role-based access controls — only authorized personnel access your data
- Ongoing security monitoring and best practices
Recording & Consent
- Opt-in recording model — nothing is captured without explicit consent
- Retailers control how and when recordings are collected
- Transparency and customer consent are central to the platform
- Compliance with two-party consent laws across all jurisdictions
Privacy
- Customer data is never sold to third parties
- Data is used solely to deliver coaching, insights, and workflow automation
- Privacy-first architecture — no raw audio stored beyond analysis
- Full compliance with GDPR, CCPA, and emerging privacy regulations
Compliance Roadmap
- SOC 2 compliance program underway
- Commitment to enterprise-grade security standards
- Ongoing investment in security and compliance programs
- Regular security assessments and penetration testing
Security Questions?
Our team is ready to address your security and compliance requirements.
Contact Our Teamhello@luxeretail.co